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EU Information on Emergency services and Special rate numbers


As of 1 July 2022, updated EU rules apply to mobile services when travelling within the EU and EEA. These ensure fair use, transparent pricing, and guaranteed access to essential services such as emergency calls and special-rate numbers.

Last updated: November 2025


Emergency services in the EU

  • In addition to the European emergency number 112, many countries also offer alternative methods such as SMS, real time text (RTT), messaging apps, or national warning systems.
  • Details on emergency access options in each country are provided by BEREC: The Body of European Regulators for Electronic Communication.

Information per Country

Up-to-date information for each EU/EEA country can be found in the BEREC database. Please use the links below to select your country of interest:


Disclaimer

This page provides general information to comply with EU Regulation (EU) 2022/612 on roaming within the Union.

For further information, visit the official BEREC website